Virtual presence tells you how likely a person is to respond. Some aspects of presence include whether a person is online, what device they are on, if they've read your message, whether they are in the process of responding to it and where they are responding from. Rather than using the conventional presence model, I wanted to create something new that did not rely on the user manually setting their presence.
- Interaction Design
To understand the current state of the art, I read papers and looked at what other competitors in the field were doing with presence. Prior research stated that:
- As soon as someone responds to a message while they are “away”, their status lies and people begin to ignore it
- It doesn't matter what your status is, everyone interprets “busy” as something different
- Yellow and red are ambiguous statuses
- Contextual presence provides richer information than current models.
- This model understands the person’s environment at the same time as measuring a person’s response rate.
- Context-aware presence gives more detailed information about how present a person really is in an application.